Private life Protection
When you visit a site, that you order a product or that you are registered in News Letter, a number of more or less personal data are collected.
- What becomes these data, for which can be used, and for what to make? - How can I control these data?
Here is a certain number of questions which concern us all, more and more each day, especially with the growing importance of Internet and the diffusion of the data that it generates.
I will try to answer these questions as genuinely as possible.
We can classify these data in two groups:
- data collected by the site itself (for example itroika.com) - data collected by third parties (Access Providers, Internet Servers, search engines...)
A) data collected by itroika:
When you visit our site, we wished to facilitate your life to the maximum, and this is why you can freely visit all the pages, subscribe to our News Letter or to order articles without you to identify beforehand.
1) if you registerer to our news letter:
Your name and your email are enough. These data of course will be stored in our data base (declared to the French CNIL) in order to be able to inform you on our new products, our promotions or to provide you a quantity of interesting information on subjects which passionnate you (You will be able at any time and at will to unsubscribe from our News Letter). These data interest many people, particularily other sites, marketing agencies, official organizations, etc, which would know how to use them...
To have access to these data, these organizations should buy them to us, rent them or pirate them.
2) if you place one or more products in your basket:
We do not ask you to be identified as a preliminary.
However as several Net surfers can make these same operations in the same time, we must be able to identify you so not mixing your products with those of an other person. This is why our software will place a "cooky" on your computer. This cooky will make it possible to store the products in progress until you possibly drive to the phase of your order validation. It will comprise also an identifier which is a session number which is not a personal data, but just a job number throughout your connection.
Reassure: this type of "file" can't in no case to constitute a risk for your computer or your personal data:
- it is not an executable file. It thus can in no manner constitute or transport a virus or a spyware. It is an inert, inactive file.
- if your computer comprises already a virus or a spyware, these data, supposely they are collected, would not make it possible for anybody to identify you.
3) If you validate your order:
We will have this time need for much more data:
- your name and your first name (we do not want to deliver to your neighbor or to your brother-in-law) - your complete address (if not the parcel will never reach you) - your means of payment (we let us have a whole pallet of it: -) etc
Some of these data are stored in our own data base (declared to the French CNIL). That allows us to don't recall them at the time of your next order, and permits you to profit from certain promotions). Some other data are asked by third organizations (paypal or our bank)
The policy of Troika on this subject is very clear: these data are the base of our trade with our customers and represent our/your most valuable assets. We preserve all these strictly confidential data, and no information of this nature is communicated to third parties, neither now, neither in the future, nor UNDER ANY WAY.
Our software comprises already several effective anti-hacking mechanisms in order to preserve your data, and we will continue to maintain this protection ongoing on the high level furthermore with the the state of the art evolution in this field.
B) Data collected by third parties:
1) Internet Access Providers:
they collect constantly quantities of data on your navigation, your address IP, the sites which you visit, your practices and your environment of navigation etc. Yes, Big Brother is watching you... : -)) Well, don't panic, we can do nothing about that, it is the same for all and Troika doesn't have any incidence and can in no manner acts on this phenomenon.
2) the Web servers: idem.
Any site that you visit is placed on a computer named "Web server". This computer, which is not much different from yours, comprises however mechanisms making it possible to ask him with an address like www.itroika.com, as well as many other mechanisms of protection and safety.
It is as a result of this framework protection that they will collect quantity of data about your navigation.
There still, itroika in anything is not concerned with these data.
3) financial organizations (Paypal, our Bank):
These organizations will need very precise and personal informations in order to be able to ensure the good course and the finalization of your transaction. It will be particularily the case of your banking numbers. When after entering your administrative data, you pass on the payment phase, you temporarily leave our site, and you are dealt with by the bank server from safe connection, encrypted to 128 bits (all your data are coded).
You can check that by consulting the small icon representing a lock closed in the bottom right of your screen.
Please note that these data will be treated on the server of the bank, and in no case on the itroika.com site. They will profit from the specific safety measures from a great banking organization.
In short:
The data collected directly by www.itroika.com remain the exclusive and confidential property of itroika. They under no pretext are communicated to third parties and you can consult, modify or remove them at will, in accordance with the "Informatique and Freedom" French Law of 1978.
The data collected by third organizations remain their exclusive property and under their whole responsibility. Troika does not have access to these data and can in no manner of acting on those.
For any question relative on this subject you can also contact us |